Privacy Policy

1) Who we are and how to contact us

The “controller” of your personal information depends on where you live and how SnapTask is operated.Contact: support@snaptask.example (replace with your real support email).

2) Information we collect

• Account information: name, email address, username (if used), password (stored securely by our auth provider), and authentication data (e.g., Google sign-in).
• Task activity: tasks viewed/completed, submissions, proof you upload, timestamps, approvals/rejections, Diamonds earned, bonus eligibility, exchanges, and withdrawal requests.
• Payment and withdrawal data: details required to process withdrawals (for example, payment method identifiers). We try to minimize what we store; some details may be stored by our payment providers rather than by SnapTask.
• Communications: messages you send to support, reports of abuse/fraud, and feedback.
• Device and usage data: IP address, approximate location (derived from IP), device type, browser, operating system, pages visited, and logs for security and debugging.
• Cookies and similar technologies: used for login, security, preferences, and analytics (see section 7).

3) How we use your information

• Provide and operate the Service (accounts, tasks, approvals, rewards).
• Process Diamonds, exchanges, bonuses, and withdrawals.
• Prevent fraud/abuse, enforce rules, and keep the Service safe.
• Improve performance, features, and user experience (analytics, debugging).
• Communicate with you (support, important updates, security notices).
• Comply with legal obligations and resolve disputes.

4) Legal bases (for regions like the EEA/UK)

Where applicable, we process personal data based on: (a) contract (to provide the Service), (b) legitimate interests (security, fraud prevention, improving the Service), (c) consent (where required, e.g., certain cookies/marketing), and (d) legal obligation.

5) How we share information

We do not sell your personal information. We may share information with:

• Service providers: hosting, authentication, analytics, customer support, and payment/withdrawal providers as needed to run the Service.
• Task requesters: if tasks are provided by third parties, we may share the minimum necessary information to validate completion (e.g., proof submission), consistent with the task requirements.
• Legal and safety: if required by law, or to protect rights, safety, and prevent fraud or security issues.
• Business transfers: if we’re involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

6) Data retention

We keep information as long as needed to provide the Service and for legitimate business purposes (including preventing fraud, complying with law, and resolving disputes). When data is no longer needed, we delete or anonymize it.

7) Cookies and tracking

• Essential cookies: required for login, security, and core functionality.
• Preferences: remember settings (e.g., theme).
• Analytics: help us understand usage and improve the Service. Where legally required, we’ll ask for consent before enabling non-essential analytics cookies.

8) Security

We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

9) Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or export your information, and to object to or restrict certain processing. You can request help by contacting us at the email above.

• Access / correction / deletion requests (subject to legal limits and fraud prevention needs).
• Opt out of non-essential emails (if we send them).
• Cookie choices (where applicable).

10) Children’s privacy

The Service is not intended for children under the minimum age required by local law to use online services without parental consent. If you believe a child provided personal information, contact us and we’ll take appropriate steps.

11) International transfers

Your information may be processed in countries different from where you live (for example, where our providers operate). We take steps intended to protect your data consistent with this policy and applicable laws.

12) Changes to this policy

We may update this Privacy Policy from time to time. If changes are material, we’ll post an updated version and update the “Last updated” date.